In Canada, the responsibility for public health, which includes infectious diseases containment and mitigation, is officially shared between the three orders of government: federal, provincial/territorial and local or municipal. However, in practice, provincial and territorial governments have most of the responsibility for delivering health and other social services. As a result, it can be confusing in a time of national crisis for people to know exactly who to call for assistance.
To direct people to the right level of care, and decrease the burden on the healthcare system, most provinces urges you to use their self-assessment tool first before calling or showing up in person at a COVID-19 assessment centre. If you are experiencing symptoms of COVID-19, contact your healthcare provider or use the directory below to find a province-specific contact.
Directory of Provincial-specific COVID-19 Resources *
Usage:
- Get up-to-date and accurate COVID-19 information for your province of residence
- Figure out who and when to call to get tested if you or a loved one shows symptoms of the coronavirus (COVID-19)
- Find official trusted voices online across Canada, province-by-province on various social media platforms
- Find a COVID-19 Self-Assessment Tool for your province (if available)
We are in this together! If you see an out of date or dead link, please email us at [email protected].
Canada
- Public Health Agency of Canada Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
Alberta
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool– Use this self-assessment tool to help determine whether you should be tested for COVID-19.
- Who to Call: Contact Health Link 811 if you recently returned from travel outside Canada or have symptoms – cough, fever, fatigue or difficulty breathing.
British Columbia
- BC Centre for Disease Control
- Social Media Accounts: Twitter
- Official COVID-19 Website
- Social Media Accounts: Twitter
- COVID-19 Self-assessment Tool – Use this self-assessment tool to help determine whether you should be tested for COVID-19.
- Who to Call: (1) Call 1-888-COVID19 a new information hotline solely dedicated to answering non-medical questions about COVID-19. (Hours: 7:30 a.m. to 8 p.m. seven days a week) or (2) Call HealthLinkBC at 811 or speak with your health care provider to discuss any need for medical testing and follow up.
Manitoba
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool
- Alternatively, you can also CALL 1-877-308-9038 and use an interactive voice response (IVR) system to do your self-assessment.
- Who to Call: Contact Health Links-Info Santé at 204-788-8200 or 1-888-315-9257 (toll-free) if you’re experiencing symptoms of the 2019 novel coronavirus.
New Brunswick
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- Who to Call: Telecare 811 before you present at your primary care provider’s office or the emergency room.
Newfoundland and Labrador
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool – Use this self-assessment tool to help determine whether you should be tested for COVID-19.
- Who to Call: NL Healthline at 811 or your local health centre
Northwest Territories
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- Who to Call: Your Local Health Centre/Provider
Nova Scotia
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool – Use this self-assessment tool to determine whether you should be tested for COVID-19.
- Who to Call: Call 811 for an assessment. 811 will refer you to a centre. Don’t go to a COVID-19 assessment centre unless 811 referred you.
Nunavut
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- Who to Call: Contact Your Local Health Centre/Provider
Ontario
- Ontario Ministry of Health COVID-19 Website
- Public Health Ontario
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool -Use this self-assessment tool to help determine how to seek further care.
- Who to Call: Call Telehealth Ontario at 1-866-797-0000 or your local public health unit if you’re experiencing symptoms of the 2019 novel coronavirus.
Prince Edward Island
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- Twitter Hashtag: #PEICovid19
- COVID-19 Self-Assessment Tool – Use this self-assessment tool to determine whether you should be tested for COVID-19.
- Who to Call: For general questions re: COVID-19, call 1-800-958-6400
- Call 811 If you have just returned from outside of Canada AND have symptoms, including a cough, fever or difficulty breathing.
Quebec
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- Who to Call: In the Montréal Area – Call 514-644-4545 (Toll Free),
- In Québec City Area – Call 418-644-4545 (Toll Free)
- Elsewhere in Québec – Call Info Santé 811 or 1 877 644-4545 (Toll Free) if you are worried about COVID-19 or if you have a cough or fever.
Saskatchewan
- Official COVID-19 Website
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool – Use this self-assessment tool to determine whether you should be tested for COVID-19.
- Who to Call: Call HealthLine 811 (204-788-8200 or 1-888-315-9257) if you have symptoms and recently traveled outside Canada or were exposed to someone who has COVID-19, stay home and call HealthLine 811 for instructions. Do not go to an ER or clinic. If your symptoms worsen or you need immediate medical attention, call 911.
Yukon
- Official COVID-19 Website (1)
- Official COVID-19 Website (2)
- Social Media Accounts: Twitter | Facebook | YouTube
- COVID-19 Self-Assessment Tool – Use this self-assessment tool to determine whether you should be tested for COVID-19.
- Who to Call: Call 811 or your health provider
*Health and Medical Disclaimer : The COVID-19 pandemic is a rapidly evolving situation and information will be updated as it becomes available. All the information on this website is published in good faith and for general information and discussion purposes only. Please read the full disclaimer on our About Page.
